Inserso's success over the years has been a direct result of its outstanding motivated employees. Inserso employees take pride in their work and enjoy seeing the positive results of their work efforts. You will have the ability to make a difference for yourself, our customers and Inserso! Please email, fax, or mail your cover letter and resume to:
1900 Gallows Rd, Suite 750
Vienna, VA 22182
We want to hear from candidates directly, recruiters please do not contact us. Inserso is an Equal Opportunity Employer.
|Title||Computer Support Technician|
|Location||San Antonio, TX|
Support and troubleshoot end users’ computers running Windows operating systems and software. Diagnose and correct problems with PCs, both hardware and software based, to include peripheral devices such as printers, smartcard readers, external disk drives, speakers, and monitors. Replace fuser and transfer kits in printers. Resolve the simplest issues over the phone and identify/categorize more complex user problems and create tracking tickets in these cases. Troubleshoot non-local customer issues with remote software such as Dameware or Bomgar. Troubleshoot problems to the PC and peripheral units and when necessary replace and install internal parts (i.e., CD/DVD drives, network and video cards, etc.) including locating and installing any device drivers that may be necessary. Work with vendors to have parts or devices replaced that are defective and still under warranty. Communicate with SysAdmin personnel and resolve issues between PCs and network devices/interfaces, and with networked databases using (SQL*Net and Oracle ODBCs) as required. The ideal candidate will have previous experience in a large scale PC troubleshooting environment. Excellent customer service skills, both over the telephone and in person, are an absolute must.
If interested, please send your resume to email@example.com.
Computer Support Technician
E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.
Inserso is an equal opportunity employer and does not discriminate on the basis of sex, age, race, color, religion, marital or veteran status, national origin, disability, obligation to serve the armed forces of the U.S., or any other characteristics by applicable federal, state or local laws. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodations will not impose an undue hardship during the application process and on the job.